Practice More Questions From: Graded Quiz: Technical Support Skills and Opportunities
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Which one of the following programming languages requires basic knowledge of the language and are useful for technical support representatives?
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Which one of the following statements is correct?
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Which one of the following will help you to fine-tune your soft skills?
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Which one of the following is an example of a customer support mindset?
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Select the answer that lists the correct order of actions in a performance evaluation.
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Which one of the following helps to measure the productivity of a technical support person?
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Which one of the following is one of the responsibilities of a mid-tier technical support role?
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Sheila is a technical support representative. Within her team, she motivates her team members, encourages them to succeed, and helps them resolve issues. Which soft skill is she exhibiting?
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Which of the following is a valid certification for IT support professionals?
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Which item out of the following statements is true about certifications?
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