Practice More Questions From: Graded Quiz – Transforming the Sales Experience through AI
Q:
True or False? A CRM gives every department insights into the business by providing a single, up-to-date, shared view of each customer.
Q:
Customer relationship management (CRM) software is used to organize, understand, and improve business relationships that generate revenue. What is the most widely used CRM?
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As a salesperson, which tools give you access to a tremendous amount of data, and offer a simple way to get information in front of potential customers?
Q:
Complete the following sentence. If it’s not in Salesforce, ….
Q:
True or False? The following structure accurately depicts the daily work of prospecting and outreach: After identifying the right companies and the right people using your ICP and Buyer Personas, new prospects are found using LinkedIn Sales Navigator, then their contact information is collected using a sales intelligence tool such as Zoominfo. When the profile is complete for this new prospect, it can be added to a CRM like Salesforce. After researching the company and prospect, then briefly personalizing the first email, a sales engagement tool such as Salesloft is used to launch an automated outreach sequence to that prospect.
Q:
What is the best way to think about the CRM platform for a sales team?
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True or False? As an SDR, completing tasks in Salesforce are very rare activities you’ll need to do on a daily basis, so it is important to not focus too much on your CRM.
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