True or false? It is key to remember that you are representing the company and you are the first person from the company that they are communicating with so you are often setting the tone.

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The 4 steps to find the “Real You” are:

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Your value-add as a teammate is a match of your strengths and skills with the needs and goals of the team. How can you provide value as a teammate?

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What are some key ways to effectively communicate with managers?

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True or false? Victims focus on the elements they can influence. We may take the perspective of the player when we recognize our role or contributions to a problem and create self-empowering explanations for the situation.

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Which option is NOT a key way to effectively communicate with teammates?

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According to Harvard Business School professor, Amy Cuddy, people quickly answer two questions when they first meet you:

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True or false? As an SDR, the relationship with your Account Executive(s) is pivotal.

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A call blitz can be defined as:

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Team leads can be in charge of several different assignments. Which option below is not a task that a team leader would focus on?

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True or false? It is key to remember that you are representing the company and you are the first person from the company that they are communicating with so you are often setting the tone.

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Having a customer-centric approach to business is more important now than ever. To be the best, you must have the best customer service. Which option below is NOT associated with having a customer-centric approach?

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