Practice More Questions From: Graded Quiz: Connecting with Leads
Q:
What is the main issue you may find when connecting with a prospect via a cold call or email?
Q:
Manvi has been given a list of leads to reach out to. If they’re in the connect phase of an inbound sales strategy, what should they attempt to do now?
Q:
True or false: It’s always preferable to send a personalized email, even when it might take more time.
Q:
In the connect phase, it’s important to remember that an inbound sales philosophy is:
Q:
Manvi has noticed that their company treats different types of customers differently- a stranger is different from a prospect who is different than a customer. How should Manvi’s company strive to treat customers?
Q:
True or false: For your company to be “human” you need to be empathetic and personable.
Q:
True or false: An inbound lead can be someone who reads specific blog articles or retweets content on social media.
Q:
In the connect phase, the most valuable type of lead is an inbound lead. What is an inbound lead?
Q:
Manvi has a list of leads who have downloaded an ebook on their company’s website. Would these be considered inbound leads?
Q:
When you have an inbound lead, what is an appropriate amount of time to wait before trying to get the lead on a phone call?
Q:
Manvi has an inbound lead that has just identified themselves on the company website. Manvi could reach out, but doesn’t want to seem desperate. What should Manvi do?
Q:
True or false: A phone call with an inbound lead is essentially the same as a cold call and should be avoided when possible.
Q:
When talking with an inbound lead on the phone, what is one of the first things you should do?
Q:
Manvi has reached out to an inbound lead and gotten their voicemail. What should Manvi do?
Q:
True or false: Even if the inbound lead doesn’t pick up the phone when you call, it’s still a good idea to leave a message.
Q:
What is a trigger event?
Q:
True or false: A news article can be a trigger event in inbound sales.
Q:
Manvi has noticed that many people are mentioning their company on social media, but the marketing department handles all of that. Are these mentions possible trigger events?
Q:
What is a common connection?
Q:
True or false: If a customer recommends a potential buyer, this is a common connection and it would be a good idea to connect with them.
Q:
Manvi knows that a friend of a friend has a problem that Manvi’s company could help solve. Would it be inappropriate for Manvi to connect with them?
Q:
Manvi is looking to build an inventory of content to share in the explore phase with prospects. Where is a good place for them to look for frequently asked and answered questions?
Q:
What is the explore phase?
Q:
True or false: Using the phrase “just checking in” during the explore phase probably signals that you’ve run out of valuable information.
Q:
As a general rule, when talking with a buyer, you should mention the buyer…
Q:
Manvi is trying to write better sales emails. What is something they could try?
Q:
Which of the following is a way you could personalize an email or a phone call to a prospect?
Q:
Manvi is researching new tools to help manage a high volume of outgoing emails. Is a mail merge tool a good idea?
Q:
True or false: A great connection with a prospect requires specialized technology.
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