Contracts And Orders » Week 4 » Opportunity Management In Salesforce

Q: A new account executive is ready to close her first opportunity; she’s won her first deal for your company! As the sales ops specialist, what steps will you direct her to take in order to close the opportunity in Salesforce?

In order to close a deal, on the opportunity record, choose the “Closed” opportunity stage, then select either “Closed Won” or “Closed Lost.” In this case the AE will choose “Closed Won.”

Q: True or False? Contracts are official agreements that outline the terms of a sale, while orders summarize the specific products and prices of the sale.

This is true! Orders are a part of contracts, and they highlight the specifics of the products and prices of the sale, while contracts detail the exact terms of the sale.

Q: Describe the steps that an account executive will take to complete the sales process after marking an opportunity as “Closed Won.”

After marking the opportunity as “Closed Won,” the AE’s next step will be to create a contract, then create an order to add the correct products and prices. Once the contract has been approved, it should be activated and sent to the client. This may vary depending on the organization and its unique sales process.